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Accelerating Insurance Claims Adjudication with Hyperautomation
Technology1 years ago
Source: Accelerating Insurance Claims Adjudication with Hyperautomation
Manual claim adjudication is prone to significant bottlenecks. The tedious task involves entering the policyholder’s personal details, assigning a claim account, and transferring the claim form to a queue to be subsequently forwarded to the respective teams. A study by PwC shows that, on average, an insurance assessor checks more than 55 claims a day. This puts a significant strain on employees and insurance companies that are under increasing pressure to process claims quickly and accurately.
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