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Prophecy Market Insights | Research Reports & Business Consulting


2 years ago

Source: Prophecy Market Insights | Research Reports & Business Consulting

A central point in an enterprise, hosted on an Internet server, from which all inbound and outbound customer communications are handled, Cloud Contact centers make communication accessible from virtually anywhere via voice, email, social media, and the web. A cloud contact center is hosted on an internet server from which businesses handle their inbound and outbound customer queries, cloud contact centers communicate through multiple mediums such as voice, email, social media.


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