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Salesforce Service Cloud Data Archive: How to Improve Data Search Quality & Agent Productivity? | DataArchiva
Technology2 years ago
Source: Salesforce Service Cloud Data Archive: How to Improve Data Search Quality & Agent Productivity? | DataArchiva
Read the blog to learn how Salesforce Service Cloud users can archive their data (old cases, tasks, email messages, field history, etc.) using DataArchiva in order to improve their data search quality, system performance, retain data to impart better governance for audit & compliance & reduce storage costs.
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