Salesforce Service Cloud Data Archive: How to Improve Data Search Quality & Agent Productivity? | DataArchiva

Technology2 years ago

Source: Salesforce Service Cloud Data Archive: How to Improve Data Search Quality & Agent Productivity? | DataArchiva

Read the blog to learn how Salesforce Service Cloud users can archive their data (old cases, tasks, email messages, field history, etc.) using DataArchiva in order to improve their data search quality, system performance, retain data to impart better governance for audit & compliance & reduce storage costs.

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