1. Call Volume
The volume of calls your business receives is a significant determinant of pricing. Higher call volumes typically lead to increased costs. Call centers often charge based on the number of calls received or minutes spent on calls.
2. Inbound vs. Outbound Calls
Different pricing models apply to inbound and outbound calls. Inbound call services are generally less expensive since they involve handling incoming inquiries. Outbound calls, on the other hand, may be priced differently, as
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