According to a 2021 Deloitte Global Shared Services & Outsourcing Survey report (read the report here), India is the most preferred location across industries. Functionally Finance, HR & IT are the top three functions that are rapidly adopting shared services in their ways of working. Since India is the largest shared services market in the world today, one would imagine that Indian companies would be early adopters to this trend, and especially innovate to adopt this business services model int
In today’s fast-paced business environment, technology has become a crucial aspect of streamlining operations and maximizing productivity. Human Resources (HR) departments in Indian SMEs are no exception, as they seek ways to optimize their processes and enhance employee management. While adopting HR tools can offer significant benefits, several challenges hinder their successful implementation in the context of Indian SMEs. This article delves into the reasons why HR tool adoption might not wor
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