Big firms are increasingly looking beyond traditional technology sectors to expand their operations across various industries, including automotive, retail, and groceries, by leveraging data and consumer relationships to shape the market.
Customer Relationship Management (CRM) has become indispensable in the insurance industry by enhancing client relationship management, streamlining processes, and boosting customer satisfaction. A sophisticated CRM system allows insurers to deliver personalized services, improve operational efficiency, and drive growth by providing a centralized platform for managing customer interactions. This enables tailored advice, efficient service, and proactive engagement, leading to increased customer re
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